Eternal Urns faster delivery times with our new warehouse partnership

At Eternal Urns, our mission has always been simple: to provide families with meaningful, beautifully made cremation urns and cremation jewellery, delivered with care and reliability. As our range has grown and more families across Australia place their trust in us, we’ve continued to look for ways to improve every part of our service - especially how quickly we can process and deliver orders.

To support this growth, we recently partnered with Allied Automation, a business that helps companies automate and streamline their warehouse operations. This collaboration has allowed us to make important upgrades behind the scenes, helping us deliver an even better experience to the families we serve.

Why We Chose to Upgrade Our Warehouse

Over our 5 years of operation, we’ve seen a significant increase in orders for cremation urns, keepsakes and memorial jewellery from Australian families. While this growth is something we’re incredibly grateful for, it also meant our old warehouse setup was no longer meeting the standard we expect for our customers.

We wanted faster processing, more consistency and a system that helped our team work with greater ease. Most importantly, we wanted to make sure every order, no matter how big or small, could be handled quickly, accurately and with the level of respect these items deserve.

What This Means for Our Customers

The most important outcome of this upgrade is the benefit it brings to the families who shop with us.

Faster Delivery Times
Our improved workflow allows us to dispatch more orders on the same day, and overall delivery times have become noticeably shorter.

Greater Reliability
Better organisation means fewer delays, fewer errors and more consistent stock availability. When you choose an urn or keepsake from us, you can feel confident it will arrive when you need it.

A Better Service Experience
Because our team spends less time managing manual processes, they have more time to focus on customer support, quality checks and ensuring every item is handled with care.

Looking Ahead

This upgrade is an investment into the future of Eternal Urns, and into the experience we provide our customers. As we continue to grow, these improvements ensure that we can maintain and grow the standard of service families expect from us.

We’re grateful for the trust our customers place in Eternal Urns, and we’re committed to continually improving how we serve you.